• Schoolwires Assist

    • Web-based service requests
    • Service request tracking and monitoring
    • Configurable approval and work queues
    • Search, sort and filter tickets
    • Automated routing for ticket approvals and assignments
    • Email notification system
    • Visual alerts for status of service requests
    • Easy identification of high-priority requests
    • Customizable ticket types, categories and sub-categories
    • Attach comments and files to service requests
    • Customized views with dynamic grouping and sub-grouping of service requests
    • Ability to close multiple tickets quickly and easily
    • Recurring service request scheduling
    • Ad-hoc reporting capabilities
    • Supports maintenance, preventative maintenance, technology and supply requests and more